1. Order and Payment

1.1 Order Confirmation: Once you place an order with us, you will receive an email confirmation with details of your purchase. Please review this confirmation to ensure accuracy. If you notice any discrepancies, contact us immediately.

1.2 Payment Methods: We accept various payment methods, including credit/debit cards and online payment gateways. All transactions are secure and encrypted to protect your sensitive information.
 

2. Shipping and Delivery

2.1 Processing Time: Our team strives to process orders promptly. Please allow 1-2 business days for order processing before shipment.

2.2 Shipping Options: We offer several shipping options to accommodate your needs. You can choose standard or expedited shipping at checkout.

2.3 International Shipping: For international orders, please note that customs duties and taxes may apply. Customers are responsible for any additional fees incurred during customs clearance.
 

3. Returns and Exchanges

3.1 Return Policy: If you are not completely satisfied with your purchase, you may return it within 14 days of receiving the item. The product must be in its original condition and packaging.

3.2 Exchanges: We are happy to process exchanges for defective or damaged items. Contact us within 7 days of receiving your order to arrange an exchange.
 

4. Privacy and Security

4.1 Privacy Policy: We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.

4.2 Security Measures: Our website employs industry-standard security measures to protect your information. Your payment details are encrypted, and we do not store your credit card information.